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Cancellation
Policy

We strive to make our programs flexible and convenient
for families. This policy explains how to cancel your
subscription, what happens to remaining classes, and
important billing information.

Last Updated: September 2026

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1

How to Cancel

You can cancel your subscription at any time through your account settings or by contacting our support team at support@nooralbayan.net.

Your cancellation request will be confirmed by email.

2

When the Cancellation Takes Effect

Cancellation stops future renewals. You will not be charged for the next billing period.

Your subscription will remain active until the end of the current paid period, and you can continue to use any remaining eligible classes during that time.

3

Remaining Classes

Any unused classes included in your current paid period can be used until the end of that period. Unused classes do not roll over to the next billing period and are not refundable after cancellation.

4

Billing and Charges

Once you cancel, you will not be charged for the next billing cycle.
No additional cancellation fees apply.

5

Missed Classes

If a student misses a class, the class may be rescheduled according to our class attendance policy. Repeated no-shows may affect eligibility for rescheduling.

Missed classes are not a reason for a refund after the 7-day refund period, but they may be rescheduled based on availability.

6

Teacher or Academy Cancellation

If a teacher or the academy cancels a class, we will offer a replacement class at a convenient time. If a replacement is not possible, the affected class will be credited to your account or refunded, according to our Refund Policy.

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Frequently Asked Questions

View All FAQs
Can I cancel anytime?

Yes, you can cancel your subscription at any time. Cancellation stops future renewals, and you can continue using your remaining eligible classes until the end of the current paid period.

Will I receive a refund if I cancel?

Cancellation does not automatically entitle you to a refund. Please refer to our Refund Policy for details.

How do I know my cancellation was successful?

You will receive a confirmation email once your cancellation request has been processed.

Need Help?Our support team is happy to assist you with any questions about your subscription. Contact Support